Heritage Exteriors is owned and operated by the McLaughlin family. Richard, the patriarch of the family, started his career off sub-contracting jobs from large home improvement company's in the early 1980's. Richard was a bit of a perfectionist and always went the extra mile to insure his jobs looked just a little bit better than everyone else's. An extra day on the job to make sure the client was happy, was a small price to pay to ensured more work from the salesmen he worked with. Time went by and Richard became frustrated with the large company's inability to address customers concerns, and the lack of communication between the salesman and client. This is how he came to identify his niche in the business. By heading up an owner/installer firm he could be directly involved in every aspect of the process, insuring clients every concern was addressed while producing installations that were second to none. His son Kevin (who now handles the day to day operations) has grown up working summer jobs in the business and then coming on full time after graduation in 2000. Kevin basically grew up in the remodeling business, it has been his passion. At 31 he is a seasoned installer. He has been able to incorporate the old fashioned craftsmanship passed down from his father, with the newest and best products available today.
Richard and Kevin both hold Construction Supervisor's Licenses, and Massachusetts Home Improvement Contractors License. Heritage is fully insured and carries workman's compensation for every employee. Heritage is an EPA lead-safe certified firm. Kevin has attended the vinyl siding institute (VSI), has been to advanced training for fiber cement siding, and holds manufactures certifications on a number of products. Richard and Kevin work together on a daily basis with all of there clients.